Terms and Conditions
1. Introduction
Welcome to Australian Caravan and RV Accessories Pty Ltd. By purchasing spare parts from us, you agree to abide by the following terms and conditions. Please read them carefully.
2. Definitions
"Company" refers to Australian Caravan and RV Accessories Pty Ltd.
"Customer" refers to the person or entity purchasing spare parts from the Company.
"Parts" refers to the spare parts offered for sale by the Company.
3. Orders
3.1. Order Acceptance: All orders placed by the Customer are subject to acceptance by the Company. The Company reserves the right to refuse any order at its discretion.
3.2. Order Confirmation: The Company will confirm acceptance of the Customer's order by sending an order confirmation via email. The contract between the Company and the Customer is formed upon the Company sending this confirmation.
4. Pricing and Payment
4.1. Prices: All prices are listed in Australian Dollar (AUD) and are subject to change without notice. The price charged will be the price at the time of order.
4.2. Taxes: Prices do not include any applicable taxes or duties, which will be added at checkout.
4.3. Payment: Payment must be made in full at the time of order. The Company accepts credit card, bank transfer.
5. Shipping and Delivery
5.1. Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the Customer.
5.2. Delivery Time: The Company aims to dispatch orders within 2 business days, except Fridays, weekends and public holidays. Delivery times may vary based on the shipping method and destination.
5.3. Risk of Loss: The risk of loss or damage to the Parts passes to the Customer upon delivery to the carrier.
6. Returns and Refunds
6.1. Return Policy: The Customer may return unused Parts in their original packaging within 14 days of delivery for a refund or exchange, subject to the Company’s approval.
6.2. Return Shipping: The Customer is responsible for return shipping costs unless the Parts were defective or incorrectly supplied. We are unable to accept returns for change of mind or incorrect parts to order
6.3. Refunds: Refunds will be processed within 5 days of receiving the returned Parts. Original shipping costs are non-refundable.
7. Warranties
7.1. Manufacturer's Warranty: Parts may be covered by a manufacturer's warranty. The Company will pass through to the Customer any warranties provided by the manufacturer, to the extent permitted.
7.2. Disclaimer of Warranties: Except as expressly provided, the Company makes no warranties, express or implied, regarding the Parts, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
8. Liability
8.1. Limitation of Liability: The Company's liability for any claim arising out of the sale of Parts is limited to the purchase price of the Parts. The Company is not liable for any indirect, incidental, or consequential damages.
8.2. Indemnification: The Customer agrees to indemnify and hold the Company harmless from any claims, damages, or expenses arising from the Customer's use of the Parts.
9. Privacy Policy
9.1. Data Protection: The Company respects your privacy and will handle your personal data in accordance with our Privacy Policy, which is available on our website.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
11. Contact Information
For any queries or concerns, please contact us at:
Australian Caravan and RV Accessories Pty Ltd
12. Acceptance of Terms
By purchasing Parts from us, you acknowledge that you have read, understood, and agree to these terms and conditions.